Privacy Policy

This Privacy Policy ("Policy") governs the collection, use, and disclosure of information by BUFFERCODE PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office in India ("Company", "we", "us", or "our"). By accessing or using our services, you expressly consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with this Policy, you must immediately cease using our services. This Policy is published in accordance with: • Information Technology Act, 2000 and its rules • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 • Indian Contract Act, 1872 • Companies Act, 2013

We collect only the minimum information necessary to provide our services: a) Information You Provide: • Name and contact details (email, phone number) • Company/organization information • Project requirements and specifications • Payment and billing information (processed through secure third-party providers) b) Automatically Collected Information: • IP addresses and browser information • Device information and identifiers • Usage data and analytics • Cookies and similar technologies (see Cookie Policy) c) Third-Party Information: We may receive information from our business partners, vendors, and service providers solely for legitimate business purposes.

We use collected information ONLY for: • Providing requested services and support • Processing transactions and billing • Communicating about services, updates, and offerings • Improving our services and user experience • Complying with legal obligations • Protecting our rights and preventing fraud We DO NOT sell, rent, or trade personal information to third parties for marketing purposes.

We may disclose information only: • With your explicit consent • To trusted service providers under strict confidentiality agreements • To comply with legal obligations, court orders, or government requests • To protect our rights, property, safety, or that of others • In connection with business transfers or acquisitions • To enforce our Terms of Service All disclosures are made in accordance with applicable laws and regulations.

We implement reasonable security practices and procedures as mandated by the Information Technology Act, including: • Encryption of sensitive data • Secure data transmission protocols • Regular security audits and assessments • Access controls and authentication measures • Employee training on data protection However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to: • Provide requested services • Comply with legal obligations • Resolve disputes and enforce agreements • Meet legitimate business purposes After the retention period, information is securely deleted or anonymized.

Subject to applicable laws, you have the right to: • Access your personal information • Correct inaccuracies in your data • Request deletion of your information • Object to certain processing activities • Withdraw consent (where applicable) • Lodge complaints with authorities To exercise these rights, contact us at [email protected]

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information. We use third-party service providers for: • Payment processing • Cloud infrastructure • Analytics and monitoring • Communication services These providers are bound by contractual obligations to protect your information.

Your information may be transferred to and processed in countries other than India. Such transfers are conducted in compliance with applicable data protection laws and appropriate safeguards. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than India.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

We reserve the right to update this Policy at any time. Changes will be effective upon posting on our website. Continued use of our services after changes constitutes acceptance of the updated Policy. Last Updated: 3 August 2025

In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer: Grievance Officer BUFFERCODE PRIVATE LIMITED Email: [email protected] Response Time: Within 48 hours For escalations, you may contact relevant authorities under Indian law.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: • We provide services "AS IS" without warranties • We are not liable for indirect, consequential, or punitive damages • Our total liability is limited to fees paid for services • We are not responsible for third-party actions or content • You use our services at your own risk This limitation applies regardless of the legal theory of liability.

This Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka, India. By using our services, you submit to the jurisdiction of these courts and waive any objections to venue or inconvenient forum.